RLT Industries, Contact Information
To send us a message, please go to http://www.rlt.com/support
We'll try to respnd as quickly as possible, usually within 24 hours (M-F).
Due to the excessive amount of spam we recieve, it has become difficult to insure that we can respond to email. Saying that spam messages are easy to delete is like saying that rain is easy to avoid by just wiping the little raindrops off your forehead! It's a real problem for us. Using the message page above solves most of the problem.
Our mailing address is:
But, before mailing us anything, it's a good idea to check with us first to see if it's absolutely necessary. Just send a quick message via http://www.rlt.com/support and let us know what you'd like to do.
Our factory warehouse location is:
If you'd like to drop by for a quick visit, please contact us and set-up an appointment so we can be sure that someone will be here to meet you.
Our phone number is (830)-632-5118 But please note that we do not answer the phone. You'll have to leave a message and we'll get back to you, usually the next business day.
Why don't we answer the phone? As you might guess, this is a very small company. Every employee at the RLT.com family of web sites has more than one job, and sitting around waiting for the phone to ring is not a very efficient use of time, so we have to manage our time carefully in order to keep our prices low.
Still, we occasionally find ourselves working late into the night during busy times. And of course, the weekends are for family.
But, the web site is open 24 hours a day, 365 days a year, so you can always order products via our secure server in confidence! And we try to respond to all customer emails within 24 hours (M-F).
So, while on the surface it may seem like we keep a lackadaisical schedule, it's actually a very full and busy one! Help us grow- buy our products, so we can bring more unique and wonderful items to you and maybe even hire extra help to answer the phone once in a while!